Privacy Policy

How we collect, use, and protect your personal information.

Last updated: January 2025

1. Introduction

Shia Quran ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shia-quran.com and use our online Quran teaching services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and country when you register for a free trial or contact us.
  • Usage Data: Information about how you use our website, including pages visited, time spent, and browser type.
  • Communications: Messages you send us via contact forms or email.
  • Payment Information: Processed securely by our payment provider — we do not store card details.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our Quran teaching services
  • Match you with suitable teachers
  • Communicate with you about your lessons and account
  • Send promotional communications (with your consent)
  • Analyse website usage to improve our services
  • Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website. These include:

  • Google Analytics 4: For website traffic analysis
  • Google Tag Manager: For managing tracking codes
  • Meta Pixel: For advertising performance measurement
  • Microsoft Clarity: For user experience improvement

You can control cookie settings in your browser. Disabling cookies may affect website functionality.

5. Data Sharing

We do not sell your personal data. We may share information with:

  • Our teachers (for lesson delivery purposes)
  • Service providers who assist in our operations (payment processors, email platforms)
  • Law enforcement or authorities when required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time.

8. Your Rights

Under GDPR and other applicable laws, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request erasure of your data ("right to be forgotten")
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

9. Children's Privacy

We take children's privacy seriously. For students under 16, we require parental or guardian consent before collecting any personal information. Parents may request access to or deletion of their child's data at any time.

10. International Transfers

If you are located outside the United Kingdom, your information may be transferred to and processed in the UK and other countries. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

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